Home      Dispute 1
AS OF TODAY, AUGUST 31, 2011,  MILK & HONEY (DEREK), EBAY USERNAME "MLKHNY", HAS BEEN INVOLVED IN TWO DISPUTES. IN THIS FIRST DISPUTE, A SELLER FAILED TO INCLUDE INSURANCE ON A PACKAGE SHIPMENT INCLUDING A LAPTOP COMPUTER AND ACCESSORIES. INSURANCE HAD BEEN PAID FOR BY "MLKHNY" (DEREK). UNFORTUNATELY, THE PACKAGE HAD BROKEN OPEN IN TRANSIT AND THE LAPTOP HAD APPARENTLY BEEN STOLEN IN THE MAIL STREAM. AFTER REPEATED ATTEMPTS AT REASONABLE NEGOTIATION, IT BECAME NECESSARY FOR "MLKHNY" TO FORMALLY PROCESS A CLAIM. WHAT FOLLOWS IN THIS LETTER TO THE CREDIT CARD PROCESSOR AND THE ACCOMPANYING STATEMENTS, IS THE LENGTHY DETAILS OF WHAT ULTIMATELY LED TO THE SELLER LOSING COMPLETE ECONOMIC VALUE OF THE TRANSACTION IN QUESTION. IN THIS INSTANCE, NEGATIVE FEEDBACK WAS LEFT BY NEITHER PARTY DUE TO THE FACT THAT THE DISPUTE CLOSED SUBSEQUENT TO THE TIME ALLOWED BY EBAY FOR FEEDBACK ENTRY. PRIOR TO THIS UNFORTUNATE EVENT, AND ALSO SUBSEQUENT TO IT, "MLKHNY" HAS RECEIVED PERFECT FEEDBACK, AND HAS NEVER LEFT A NEGATIVE FEEDBACK FOR OTHERS, SINCE ITS ACCOUNT WAS OPENED ON AUGUST 12, 2004. IN THE THREE LETTERS / STATEMENTS BELOW, SENSITIVE, IDENTIFYING PERSONAL INFORMATION HAS BEEN BLACKED OUT FOR SECURITY PURPOSES. ALSO, ADDITIONAL HANDWRITTEN TEXT WAS SUBMITTED IN STATEMENT 2 FOR ACCURACY PURPOSES. IT HAD BEEN PREPARED AS IT IS DISPLAYED, MERELY FOR CONVENIENCE PURPOSES. THIS INFORMATION IS BEING POSTED AS THE BEGINNING OF A RESPONSE BY "MLKHNY" INCLUDING SUPPORT INFORMATION CONCERNING CASE #5011105475. ADDITIONAL INFORMATION CONCERNING THIS CASE CAN BE FOUND IN THE TEXT OF DISPUTE 2. THANK YOU FOR YOUR TIME. HAVE A GOOD DAY!
 
 
 
 
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